Return & Exchange

1. Return Eligibility

• Items must be returned within 7 days of delivery.

• Products must be unused, in original packaging, with all accessories/manuals included.

• Proof of purchase (order number or receipt) is required.

2. Non-Returnable Items

• Downloadable software or digital products

• Opened items with tampered or broken seals

• Items marked as “Final Sale”

• Products damaged due to misuse or negligence

3. Damaged or Defective Products

• If you receive a damaged item, please contact us within 6 hours of delivery.

• We will arrange a replacement only—no refunds will be issued for damaged items.

• Photos or videos showing the damage may be required for verification.

4. Exchange Policy

• Exchanges are allowed for the same product if defective or for a different model (with applicable price adjustments).

• The item must meet our return eligibility requirements.

• Contact our support team to initiate the exchange process.

5. Return Shipping

• Customers are responsible for return shipping unless the item received was incorrect or defective.

• Please use a trackable shipping method to ensure safe return.

6. How to Start a Return or Exchange

• Email us at 3tech.store.info@gmail.com or use the Returns Center on our website.

• Include your order number and details about the product.

8. Customer Support

• Questions? Our team is here to assist. Contact us via email or live chat for help.